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  •    Contact Us

    Contact person: Manager Li

    Sales hotline: 0516-86607758

    After-sales hotline :

    Tricycle battery: 13573340054 (Yang)

    Forklift  battery: 18451555796 (Liu)

    Fax: 0516-86607785
    Address: Pizhou High-tech Zone, Xuzhou City, Jiangsu Province



    Location:Home >  News > Company News

    Implementation Rules For Five Years Warranty Of Forklift Battery

    Published Date:Jan.27.2020    Source£º    Author£ºShandong Xiao Yang power  Viewed£º1338


    Warranty period

    Annual plus collection

    Cumulative plus collection

    The first year free

    0

    0

    The second year Add

    5%

    5%

    The third year Add

    10%

    15%

    The fourth year add

    15%

    30%

    The Fifth year add

    20%

    50%

    The rental market will only be guaranteed for one years.

    1¡¢The battery of Xiao Yang forklift is designed according to the deep cycle and long service life. The company welcomes to add money to extend the warranty period, especially for rental market. The specific method is: the additional payment belongs to the dealer, and the dealer is responsible for after-sales service. Xiao Yang Train dealers for free and provide complete maintenance programs.

    2¡¢The best service is no service. The company's goal is to gradually approach zero after-sales service. Strict quality control is implemented. Workers on the production line all implement a technician salary system. The batteries must be manufactured only as high-quality products, and the error rate must be controlled within 1 / 100,000. The faulty batteries shall be solved before they leave the factory.

    3¡¢The mains voltage has a great impact on battery charging. If the field voltage is too high, the charger will run out of control and cause overcharging, which will cause the battery to be scrapped within six months. Too low voltage will cause insufficient charging. Backward batteries repeatedly appear; Solution: Please select charger with voltage stabilization.

    4¡¢Xiao Yang will systematically train business personnel and dealers to make them to be a first-class after-sales service engineer, make sure to use the charger and replenish water in a timely manner, and can confirm the charging status by checking how much water is consumed, and timely modify and adjust the charging parameters.

    5¡¢Our business personnel all over the country are the after-sales service personnel of Xiao Yang battery of the seller (car factory or dealer). It's our duty to protect the interests of the seller. It's our main task to train customers to learn correct troubleshooting methods.

    6¡¢Overcharge, over discharge, under charge, lack of liquid, overload, etc., battery damage caused by failure to maintain and use according to regulations, such as the whole group scrapped due to overcharge, etc., are not covered by the warranty.

    7¡¢The rules have been implemented since November 1, 2019.



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